Rocket Money, formerly known as Truebill, is a financial management app designed to help users track expenses, manage subscriptions, and optimize their financial health. While it offers several useful features, some users may wish to cancel their subscriptions due to changing financial goals, finding alternative services, or no longer needing its premium features. This comprehensive guide will walk you through the exact steps to cancel your Rocket Money subscription using different methods. Whether you subscribed through the app, website, Apple App Store, or Google Play Store, this article ensures you follow the right process to avoid unnecessary charges.
Why Cancel Rocket Money Subscription?
Rocket Money provides valuable tools to monitor finances, but there are several reasons why users might want to cancel their subscriptions. One of the most common reasons is cost—if the premium subscription no longer fits within your budget, canceling it can be a smart financial move. Others might have found a better alternative with lower fees or different features that better suit their needs. Additionally, some users may feel they are not utilizing Rocket Money’s premium features enough to justify the expense. Automatic renewals can also be a reason for cancellation, as some users prefer not to be locked into recurring payments. Whatever your reason, understanding how to cancel correctly ensures you don’t encounter any billing surprises or issues with subscription termination.
Methods to Cancel Rocket Money Subscription
There are several ways to cancel your Rocket Money subscription, depending on how you signed up. If you subscribed directly through the Rocket Money app, the process differs from those who subscribed via third-party platforms such as Apple App Store or Google Play. Below, we outline all possible cancellation methods to help you successfully discontinue your subscription. It’s important to follow the right method based on your subscription source, as failing to cancel correctly can lead to continued charges. Whether you want to cancel through the Rocket Money app, website, or a third-party billing service, following the appropriate steps ensures a hassle-free cancellation experience. Let’s go over the different methods in detail.
Method 1: Canceling via Rocket Money App
If you signed up for Rocket Money’s premium services directly through the app, you’ll need to cancel from within the application. Follow these steps:
- Open the Rocket Money app on your smartphone.
- Log in to your account using your registered email and password.
- Navigate to the Profile icon in the top-left corner of the screen.
- Select Premium Settings from the menu.
- Scroll down to the Manage Subscription option.
- Click on Cancel Premium Subscription and follow the on-screen prompts.
- Confirm your cancellation, and you should receive a confirmation email.
- Keep a record of the cancellation confirmation in case of future disputes.
This method is best for users who initially subscribed through Rocket Money directly. Ensure you complete all steps correctly so your subscription does not auto-renew.
Method 2: Canceling via Rocket Money Website
If you subscribed to Rocket Money via its official website, the cancellation process is different from the in-app cancellation. Here’s how to cancel your subscription through the website:
- Open your preferred browser and go to www.rocketmoney.com.
- Click on Sign In and enter your login credentials.
- Once logged in, go to your account settings in the top-right corner.
- Look for the Premium Subscription section and click on it.
- Select Cancel Premium Subscription and follow the guided steps.
- Confirm the cancellation, and check your email for a confirmation notice.
- Keep a copy of this email as proof of your cancellation.
Canceling through the website is ideal for users who did not subscribe via a mobile app store. This method ensures that you are no longer billed in the next payment cycle.
Method 3: Canceling via Apple App Store (iOS Users)
If you subscribed to Rocket Money through Apple’s App Store, the cancellation process must be done through your iPhone or iPad settings. Follow these steps:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions from the menu.
- Find Rocket Money in the list of active subscriptions.
- Tap on Cancel Subscription and follow the prompts to confirm.
- Apple will send you an email confirming the cancellation.
- Double-check that your subscription is no longer listed under active subscriptions.
Since Apple manages subscriptions purchased via the App Store, Rocket Money cannot cancel them on your behalf. Ensure you follow these steps correctly to avoid being charged for the next billing cycle.
Method 4: Canceling via Google Play Store (Android Users)
For Android users who subscribed via Google Play, canceling must be done through the Google Play Store. Here’s how:
- Open the Google Play Store app on your Android device.
- Tap on your Profile icon in the upper-right corner.
- Select Payments & Subscriptions, then go to Subscriptions.
- Locate Rocket Money in your list of active subscriptions.
- Tap on Cancel Subscription and follow the on-screen instructions.
- Google Play will send an email confirmation of your cancellation.
- Make sure the subscription is no longer listed as active.
Since Google Play manages these subscriptions, Rocket Money cannot process cancellations for users who subscribed through this platform. Always check for confirmation to ensure the cancellation was successful.
What Happens After Canceling Rocket Money?
Once you cancel your Rocket Money subscription, several things will happen. First, you will continue to have access to the premium features until the end of your billing cycle. After that, your account will revert to the free version, where you can still track expenses and manage basic subscriptions, but you will lose access to premium insights and automated services. You will no longer be charged for the service, but if you have linked any financial accounts, they will remain connected unless manually removed. If you want to delete your account entirely, you must contact Rocket Money’s support team. Always keep an eye on your next billing statement to ensure the cancellation was processed correctly.
How to Contact Rocket Money Support for Assistance
If you encounter any issues while canceling your subscription, you can reach out to Rocket Money’s customer support team for assistance:
- Email Support: support@rocketmoney.com
- Live Chat: Available through the Rocket Money website and mobile app.
- Help Center: Visit Rocket Money Help Center for FAQs and troubleshooting guides.
Contacting customer support is useful if you experience any billing issues, do not receive a confirmation email, or need to inquire about refunds.
Final Thoughts
Canceling your Rocket Money subscription is a simple process when you follow the correct steps. Whether you subscribed directly through the app, website, Apple App Store, or Google Play, ensure you use the right cancellation method to avoid future charges. Always verify your cancellation through email confirmation and double-check your billing statements to ensure no unexpected charges appear. If you still need financial tracking tools, consider using free alternatives to Rocket Money. By managing your subscriptions wisely, you can take better control of your finances and avoid unnecessary expenses.